Always at your service.
We are pleased to provide this 24/7 Virtual Learning Library resource to assist you in finding answers to questions you may have about your MetroNet services. Take a look around by clicking the icon corresponding to the service about which you have a question. Scroll down to access informational videos and promoted articles containing answers to many frequently asked questions.
- WHY IS MY METRONET FIBER OPTIC LINE/CABLE LAYING ON TOP OF THE GROUND?
- WHAT IS WHOLEHOME WIFI?
- HOW DO I CONNECT A DEVICE TO MY WIFI?
- I'M NOT GETTING THE INTERNET SPEEDS FOR WHICH I SIGNED UP. WHAT SHOULD I DO?
- WHAT IS STREAMING VIDEO?
- WHERE CAN I SEE MORE INFORMATION ABOUT MY ON-SCREEN GUIDE?
- HOW DO I PROGRAM MY REMOTE ON MY TV?
- WHY ARE FIBER OPTICS BETTER?
- WHAT CAN I EXPECT ON MY FIRST BILL?
Can't find what you're looking for?
If you are having a service-related issue, you can reach our highly-trained 24/7 technical support team at 844-692-6184.
Call us at 844-692-6184.
If you have questions about your invoice, want to make a changes to your account, or need to speak with a Customer Care associate, call 877-407-3224.
Call us at 877-407-3224.Submit a request