MetroNet Support Help Center home page
Home Submit a request
  1. MetroNet Support
  2. MISCELLANEOUS
  3. SERVICE RELATED ISSUES

Articles in this section

  • Emergency Broadband Benefit Program (EBBP) is Now the Affordable Connectivity Program (ACP)
  • Metronet's Response to COVID-19
  • How do I contact Metronet customer service?
  • Service Disruption Interruption Information
  • Who should I contact if my services aren’t working properly?

Who should I contact if my services aren’t working properly?

You will need to contact our service and repair team by calling 877-407-3224 & choose option 2.

Was this article helpful?
Have more questions? Submit a request

Related articles

  • Service Disruption Interruption Information
  • Troubleshooting Your Metronet Phone Service
  • I'm not getting the internet speeds for which I signed up. What should I do?
  • How long does it take for service suspension or restoration to go into effect?
  • What is WholeHome WiFi?
Return to top
  • Home Products
  • Business Products
  • Fiber Internet
  • Fiber Phone
  • Fiber TV
  • SmartHome
  • Pricing
  • MetroNet Stream
  • 100% Fiber Advantage
  • Speed Test
  • Channel Lineup
  • Contact Us
  • Support
  • Careers
  • Order Services
  • My Account: LOG IN
  • Pay Bill
  • MetroNet Mail
  • Sitemap
  • AUP/Privacy
  • Terms & Conditions
  • Regulatory
  • Accessibility
  • Lifeline Program
  • FCC Public Inspection File
facebook Logo facebook Logo YouTube Logo LinkedIn Logo
©2019 Metronet All Rights Reserved
MetroNet Residential Logo