Service disruptions, while infrequent, do occur from time to time. MetroNet makes every effort to resolve any such issues as quickly as possible and is committed to providing informative and timely updates to customers affected. If you are experiencing a disruption of service, please visit the customer portal for updates. You can access the portal by following the steps below:
1. Go to www.metronetinc.com/portal to login. If it is your first visit to the portal, click on Create New Account.
2. After logging in, click on Service Information under the My Services drop-down menu. Any available updates regarding service disruption in your area will be displayed here.