Always at your service.
MISCELLANEOUS
BILLING
- METRONET WILL BUY OUT YOUR CURRENT CONTRACT WITH ANOTHER PROVIDER!
- DOES METRONET HAVE DATA CAPS?
- I'M MOVING. WHAT DO I NEED TO DO TO TRANSFER MY METRONET SERVICES?
- WHAT IS THE TECHNOLOGY SERVICE FEE?
- CANCEL SERVICE
- WHY DOES MY TELEVISION PRICING FLUCTUATE?
WHY FIBER OPTICS?
SERVICE RELATED ISSUES
RESIDENTIAL VACATION SUSPENSION AND RESTORATION
- HOW LONG DOES IT TAKE FOR SERVICE SUSPENSION OR RESTORATION TO GO INTO EFFECT?
- WHAT HAPPENS IF I RESTORE MY SERVICES FROM VACATION MODE IN THE MIDDLE OF A MONTH?
- WHAT IS THE MINIMUM TIME I CAN BE ON VACATION SUSPENSION AND RESTORATION?
- HOW LONG CAN MY SERVICES BE ON VACATION SUSPENSION AND RESTORATION?
- CAN I SUSPEND MY METRONET SMARTHOME WHILE I’M ON VACATION?
- WILL MY METRONET SMARTHOME SYSTEM STILL FUNCTION IF MY OTHER SERVICES ARE SUSPENDED?
Can't find what you're looking for?
You can also reach our highly-trained customer care associates at 1-877-407-3224
Call us at 1-877-407-3224
Submit a request