Always at your service.
Get quick answers and solutions through our Support Center.
RESIDENTIAL CUSTOMER RESOURCES
If you don't find what you are looking for in our Support Center, you can connect with a friendly, knowledgeable, customer care associate by utilizing these resources:
- Residential customers formerly with Jaguar who need technical support call (800) 250-1517.
- Email us at customer_service@metronetinc.com.
- Chat with us by clicking the green chat bubble in the bottom right-hand corner of this page.
- Use the form below and one of our customer care associates will contact you.
- Call us Mon. - Fri. from 7 AM - 9 PM CST, Sat./Sun. from 8 AM - 8 PM CST at (877) 407-3224.
- For residential 24/7 technical support, installation, or service-related issues, call (844) 692-6184.
BUSINESS CUSTOMER RESOURCES
Complete the form below or, if the matter is urgent, utilize these resources:
- The MetroNet Business website can be found HERE.
- For business technical support or repair issues, call (833) 393-6857.
- For business service or billing-related issues, call (855) 769-0936.
Come in and say hello.
Our website is set up for you to manage your MetroNet account and services quickly and easily.
But, if you prefer to visit us in person, come on in — we would love to see you.
Ames
1311 Buckeye Ave., Suite A
Ames, IA 50010
(515) 815-6386
Store Hours:
Ames, IA 50010
(515) 815-6386
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSED Sunday:
CLOSED
Bloomington-Normal
503 N Prospect Rd., Suite 205
Bloomington, IL 61704
(309) 386-1307
Store Hours:
Bloomington, IL 61704
(309) 386-1307
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
9 am - 1 pm Sunday:
CLOSED
Carmel
12415 Old Meridian Street
Carmel, IN 46032
(317) 798-1800
Store Hours:
Carmel, IN 46032
(317) 798-1800
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Crawfordsville
2400 Lafayette Rd.
Crawfordsville, IN 47933
(765) 307-2488
Store Hours:
Crawfordsville, IN 47933
(765) 307-2488
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Davenport
902 W. Kimberly Rd. Suite 7
Davenport, IA 52806
(563) 726-6004
Store Hours:
Davenport, IA 52806
(563) 726-6004
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Franklin
111 Commerce Dr.
Franklin, IN 46131
(317) 739-0770
Store Hours:
Franklin, IN 46131
(317) 739-0770
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Geneva
1772 S. Randall Rd., Suite 160
Geneva, IL 60134
(630) 345-6100
Store Hours:
Geneva, IL 60134
(630) 345-6100
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
9 am - 1 pm Sunday:
CLOSED
Greencastle
15 S. Indiana St.
Greencastle, IN 46135
(765) 307-2500
Store Hours:
Greencastle, IN 46135
(765) 307-2500
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Huntington
438 N Jefferson St.
Huntington, IN 46750
(260) 200-1777
Store Hours:
Huntington, IN 46750
(260) 200-1777
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Lafayette
414 N. Earl Ave.
Lafayette, IN 47904
(765) 607-1044
Store Hours:
Lafayette, IN 47904
(765) 607-1044
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
9 am - 1 pm Sunday:
CLOSED
Lebanon
103 S. Meridian Street
Lebanon, IN 46052
(765) 481-2515
Store Hours:
Lebanon, IN 46052
(765) 481-2515
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Lexington
130 W. Tiverton Way, Suite 160
Lexington, KY 40503
(859) 785-1107
Store Hours:
Lexington, KY 40503
(859) 785-1107
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
9 am - 4 pmSunday:
CLOSED
Madison
327 W. Main St.
Madison, IN 47250
(812) 274-0880
Store Hours:
Madison, IN 47250
(812) 274-0880
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Owatonna
213 S. Oak St.
Owatonna, MN 55060
(507) 214-1000
Store Hours:
Owatonna, MN 55060
(507) 214-1000
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Rochester
2109 Broadway Avenue South
Rochester, MN 55904
(507) 361-1000
Store Hours:
Rochester, MN 55904
(507) 361-1000
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Seymour
214 S. O'Brien Street
Seymour, IN 47274
(812) 519-1115
Store Hours:
Seymour, IN 47274
(812) 519-1115
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Sycamore
2688 DeKalb Avenue
Sycamore, IL 60178
(779) 222-5011
Store Hours:
Sycamore, IL 60178
(779) 222-5011
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Tallahassee
1779 Apalachee PKWY, STE 109
Tallahassee FL, 32301
(850) 739-7933
Store Hours:
Tallahassee FL, 32301
(850) 739-7933
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Vandalia
336 East National Road
Vandalia, OH 45377
(937) 576-1556
Store Hours:
Vandalia, OH 45377
(937) 576-1556
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Vincennes
287 North 15th St.
Vincennes, IN 47591
(812) 316-0525
Store Hours:
Vincennes, IN 47591
(812) 316-0525
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED
Wabash
146 W. Market St.
Wabash, IN 46992
(260) 274-0022
Store Hours:
Wabash, IN 46992
(260) 274-0022
Store Hours:
Monday:
9 am - 5 pmTuesday:
9 am - 5 pmWednesday:
9 am - 5 pmThursday:
9 am - 5 pmFriday:
9 am - 5 pmSaturday:
CLOSEDSunday:
CLOSED