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RESIDENTIAL CUSTOMER RESOURCES

If you don't find what you are looking for in our Support Center, you can connect with a friendly, knowledgeable, customer care associate by utilizing these resources:

  • Residential customers formerly with Jaguar who need technical support call (800) 250-1517.
  • Email us at customer_service@metronetinc.com.
  • Chat with us by clicking the green chat bubble in the bottom right-hand corner of this page.
  • Use the form below and one of our customer care associates will contact you.
  • Call us Mon. - Fri. from 7 AM - 9 PM CST, Sat./Sun. from 8 AM - 8 PM CST at (877) 407-3224.
  • For residential 24/7 technical support, installation, or service-related issues, call (844) 692-6184.

BUSINESS CUSTOMER RESOURCES

Complete the form below or, if the matter is urgent, utilize these resources:

  • The MetroNet Business website can be found HERE.
  • For business technical support or repair issues, call (833) 393-6857.
  • For business service or billing-related issues, call (855) 769-0936.


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    Ames 1311 Buckeye Ave., Suite A
    Ames, IA 50010
    (515) 815-6386

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Bloomington-Normal 503 N Prospect Rd., Suite 205
    Bloomington, IL 61704
    (309) 386-1307

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    9 am - 1 pm
    Sunday:
    CLOSED
    Carmel 12415 Old Meridian Street
    Carmel, IN 46032
    (317) 798-1800

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Crawfordsville 2400 Lafayette Rd.
    Crawfordsville, IN 47933
    (765) 307-2488

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Davenport 902 W. Kimberly Rd. Suite 7
    Davenport, IA 52806
    (563) 726-6004

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Franklin 111 Commerce Dr.
    Franklin, IN 46131
    (317) 739-0770

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Geneva 1772 S. Randall Rd., Suite 160
    Geneva, IL 60134
    (630) 345-6100

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    9 am - 1 pm
    Sunday:
    CLOSED
    Greencastle 15 S. Indiana St.
    Greencastle, IN 46135
    (765) 307-2500

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Huntington 438 N Jefferson St.
    Huntington, IN 46750
    (260) 200-1777

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Lafayette 414 N. Earl Ave.
    Lafayette, IN 47904
    (765) 607-1044

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    9 am - 1 pm
    Sunday:
    CLOSED
    Lebanon 103 S. Meridian Street
    Lebanon, IN 46052
    (765) 481-2515

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Lexington 130 W. Tiverton Way, Suite 160
    Lexington, KY 40503
    (859) 785-1107

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    9 am - 4 pm
    Sunday:
    CLOSED
    Madison 327 W. Main St.
    Madison, IN 47250
    (812) 274-0880

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Owatonna 213 S. Oak St.
    Owatonna, MN 55060
    (507) 214-1000

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Rochester 2109 Broadway Avenue South
    Rochester, MN 55904
    (507) 361-1000

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Seymour 214 S. O'Brien Street
    Seymour, IN 47274
    (812) 519-1115

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Sycamore 2688 DeKalb Avenue
    Sycamore, IL 60178
    (779) 222-5011

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Tallahassee 1779 Apalachee PKWY, STE 109
    Tallahassee FL, 32301
    (850) 739-7933

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Vandalia 336 East National Road
    Vandalia, OH 45377
    (937) 576-1556

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Vincennes 287 North 15th St.
    Vincennes, IN 47591
    (812) 316-0525

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED
    Wabash 146 W. Market St.
    Wabash, IN 46992
    (260) 274-0022

    Store Hours:
    Monday:
    9 am - 5 pm
    Tuesday:
    9 am - 5 pm
    Wednesday:
    9 am - 5 pm
    Thursday:
    9 am - 5 pm
    Friday:
    9 am - 5 pm
    Saturday:
    CLOSED
    Sunday:
    CLOSED